Terms of Service

Last updated: 6 September 2026

This is a general-purpose draft template. Please have it reviewed by a UK solicitor or your accountant before publishing, particularly the cancellation, membership and liability sections, to make sure it matches how the business actually operates.

1. About us

Golden Scissors Solihull, 4 Station Road, Solihull, B91 3SB, United Kingdom. Trading name of Turkish Golden Scissors Ltd.
Email: info@goldenscissorssolihull.co.uk · Phone: 0121 709 4444

2. Bookings

Appointments can be booked online via Treatwell, by phone, or as a walk-in subject to availability. Please arrive on time — late arrival may reduce your service time or require rebooking.

3. Cancellations

We ask for at least 24 hours' notice to cancel or reschedule an appointment. Repeated late cancellations or no-shows may affect your ability to book online in future.

4. VIP Membership

Membership is billed monthly and renews automatically until cancelled.
Cancellation requires one month's written notice (email or in person). Your membership stays active, and continues to be billed, through that notice period.
Unused visits within a billing period do not carry over unless stated otherwise at sign-up.
Places are limited by chair availability. Membership is offered subject to capacity.

5. Pricing

Prices shown on this website and at the salon are correct at time of publishing but may change. You'll always be told the current price before your service begins.

6. Your satisfaction

If you're not happy with a service, please tell us before you leave the chair wherever possible, or contact us within 48 hours so we can put it right.

7. Liability

We take reasonable care in providing our services. We are not liable for indirect or consequential loss. Nothing in these terms limits any liability that cannot legally be limited or excluded (for example, for death or personal injury caused by negligence).

8. Website content

All content on this website — including text, images, and video — belongs to Golden Scissors Solihull unless otherwise credited, and may not be reproduced without permission. Customer reviews shown on this site are reproduced unedited from our Google Business Profile.

9. Governing law

These terms are governed by the laws of England and Wales.